bk65 Privacy Policy

1. Introduction

This Privacy Policy describes how bk65 ("we", "us", "the platform") processes personal information belonging to users ("you", "the player") who access or use the bk65 platform at bk65.vu, including through the mobile app.

By registering an account or using the bk65 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. This policy applies to all users of the platform located in the Philippines.

This Privacy Policy should be read alongside the Terms and Conditions, which together govern your relationship with bk65.

2. Information We Collect

bk65 collects personal information in three main ways: information you provide directly, information generated by your use of the platform, and information from third parties involved in payment processing or identity verification.

We only collect information that is necessary for the specific purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

3. How We Use Your Information

bk65 uses your personal data for the following purposes:

• Account management: Setting up your account, verifying your identity through KYC, and maintaining your profile and preferences.
• Platform operation: Processing deposits and withdrawals in PHP, settling bets, operating live casino sessions, and providing the full range of platform features.
• Security and fraud prevention: Monitoring for unusual account activity, verifying OTP-protected actions, and investigating potential breaches of the Terms and Conditions.
• Customer support: Responding to queries, resolving account issues, and handling disputes.
• Legal and compliance obligations: Retaining transaction records and identity documents as required by applicable Philippine law and anti-money laundering regulations.
• Responsible gaming: Monitoring gaming behaviour to identify patterns that may indicate a player needs support, and applying self-exclusion or deposit limits at a player's request.
• Platform improvement: Analysing aggregate usage data to improve the platform's performance, design, and product offerings.
• Communications: Sending account notifications, transaction confirmations, and — where you have opted in — promotional communications about relevant offers.

bk65 does not use your personal data for profiling for advertising purposes, and does not sell your data to third parties.

4. Legal Basis for Processing

bk65 processes your personal data under the following legal bases in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to operate your account, process payments, and deliver the services you signed up for.
• Legal obligation: Processing required to comply with anti-money laundering laws, identity verification requirements, and transaction record-keeping obligations.
• Legitimate interest: Security monitoring, fraud prevention, and platform analytics, where these activities do not override your privacy rights.
• Consent: Promotional communications, where you have explicitly opted in to receive them. You may withdraw this consent at any time.

5. Sharing Your Information

bk65 does not sell, rent, or trade your personal data. We share information only in the following limited circumstances:

• Payment processors: To facilitate deposits and withdrawals through Philippine bank transfer and e-wallet services, we share the minimum necessary financial data with our payment processing partners. These partners are bound by their own data protection obligations.
• Identity verification providers: KYC documents are processed by specialist identity verification services to confirm your identity before financial features are enabled.
• Technology providers: Platform hosting, security, and analytics services that support the operation of bk65. These providers operate under data processing agreements and are not permitted to use your data for their own purposes.
• Legal authorities: Where required by Philippine law, court order, or regulatory requirement, bk65 may disclose account and transaction information to authorised government agencies or law enforcement bodies.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such change through the contact details on your account.

6. Data Retention

bk65 retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our compliance obligations. Specifically:

• Account registration data and KYC documents are retained for a minimum of five years after account closure, as required by anti-money laundering regulations.
• Transaction records — including deposit and withdrawal history — are retained for the same minimum period.
• Betting history is retained for the duration of your account and for a period after closure for dispute resolution purposes.
• Support communications are retained for up to two years after the matter is resolved.

When data is no longer required for any legal or operational purpose, it is securely deleted or anonymised in accordance with our internal data management procedures.

7. Security Measures

bk65 uses a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. These include:

• SSL (TLS) encryption on all connections between your device and bk65 servers — your login credentials, transaction data, and personal information are encrypted in transit.
• OTP (one-time password) verification for sensitive account actions including withdrawals and new device logins.
• Access controls that limit which bk65 staff can access personal data, based on the principle of least privilege.
• Regular security reviews of the platform and its infrastructure.
• Biometric login support on compatible devices, so you can access your account without exposing your password.

While bk65 takes security seriously, no system is completely immune to risk. You also play a role in protecting your account — keep your password confidential, do not share your login credentials, and contact support promptly if you suspect unauthorised access.

8. Cookies and Tracking

bk65 uses cookies and similar technologies on the website to support essential platform functions and to understand how players use the site. The types of cookies used include:

• Essential cookies: Required for core platform functions such as keeping you logged in during a session. These cannot be disabled without breaking basic platform functionality.
• Functional cookies: Remember your preferences, such as your preferred language or display settings.
• Analytics cookies: Collect anonymised data about how players navigate the site — page visits, session duration, and feature usage — to help us improve the platform.

bk65 does not use advertising cookies or share tracking data with advertising networks. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect how the platform works.

9. Your Data Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal information held by bk65. To exercise any of these rights, contact us at [email protected] from your registered email address.

• Right to Access Request a copy of the personal data bk65 holds about you, including what categories of data we have and how it is being used.
• Right to Correction Request that inaccurate or incomplete personal data be corrected. You can also update most account details directly from your account settings.
• Right to Erasure Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
• Right to Object Object to the processing of your personal data for specific purposes, such as promotional communications. You may opt out of marketing messages at any time.
• Right to Data Portability Request your personal data in a structured, commonly used format where technically feasible and where processing is based on your consent.
• Right to Restrict Processing Request that bk65 restrict processing of your data in certain circumstances, such as while a correction request is being assessed.

We will respond to data rights requests within a reasonable period. Some requests may be subject to identity verification before we can act on them. Where legal obligations require us to retain certain data, we will explain this clearly.

10. Minors and Age Restriction

The bk65 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age verification is part of the KYC process and is completed before financial features are enabled on any account.

If we become aware that personal information belonging to a person under 21 has been collected, that account will be suspended immediately and the data will be deleted in accordance with our retention and deletion procedures. If you believe a minor has registered on the platform, please contact us promptly at [email protected].

11. Updates to This Policy

bk65 may update this Privacy Policy from time to time to reflect changes in how the platform operates, applicable legal requirements, or industry best practices. When we make material changes, we will update the effective date shown at the top of this page.

Where practical, we will notify registered players about significant changes through their registered contact details. However, we recommend reviewing this page periodically, especially if you are a regular user of the platform. Your continued use of bk65 after an update constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how bk65 handles your personal data, please contact us: